Schemes must avoid a race to the bottom on admin costs

Gavin Giles says this could cause both operational and reputational risks

clock • 3 min read
Broadstone head of pensions administration Gavin Giles
Image:

Broadstone head of pensions administration Gavin Giles

Pension administrators will manage the payment of more than £1.6trn* of defined benefit pension liabilities over the next 40 years or so.

They will play an integral role in fulfilling the commitment employers made to over 9.5 million scheme members** when they started saving into a pension, ensuring that they are paid correctly, on t...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

Pension transfer times got faster in 2025

Pension transfer times got faster in 2025

Origo says transfer times took 10.2 days to complete on average

Jasmine Urquhart
clock 04 March 2026 • 1 min read
PASA publishes third instalment of digital administration guidance

PASA publishes third instalment of digital administration guidance

Guidance details how schemes can use digital transformation to deliver ‘lasting value’ for members

Martin Richmond
clock 26 February 2026 • 2 min read
Minimum standards for scheme trusteeship could drive 'step-change' in quality

Minimum standards for scheme trusteeship could drive 'step-change' in quality

Lumera says DWP’s consultation comes at a ‘critical’ period of evaluation for the sector

Martin Richmond
clock 24 February 2026 • 2 min read
Trustpilot