Rory Murphy: Are we treating members fairly?

Some schemes struggle to identify who their members are, let alone providing them with good, or even fair, outcomes

clock • 3 min read
Rory Murphy: Real and significant improvements are relatively easily achieved
Image:

Rory Murphy: Real and significant improvements are relatively easily achieved

It has been argued that regulation of pension funds is less stringent than that of other financial service providers.

Nearly two decades after introducing guidelines on treating customers fairly, the Financial Conduct Authority (FCA) has moved on to Consumer Duty, which requires not just "fair" outcomes for consum...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

PASA publishes digital transformation guidance

PASA publishes digital transformation guidance

Guidance provides measures to ensure schemes deliver a ‘sustainable’ digital change

Martin Richmond
clock 24 November 2025 • 2 min read
'Persistent' issues with data remain, LexisNexis Risk Solutions says

'Persistent' issues with data remain, LexisNexis Risk Solutions says

Firm says regular screening is essential to build resilience and secure the best terms

Jonathan Stapleton
clock 21 November 2025 • 2 min read
PASA publishes further data guidance

PASA publishes further data guidance

Organisation has launched data quality guidance and a data improvement plan template

Holly Roach
clock 19 November 2025 • 1 min read
Trustpilot