Daniel Taylor

Trafalgar House survey finds overall dip in pension trust last year

Trafalgar House index shows decline in trust to 5.23/10 after rising for several years

Daniel Taylor says this isn’t about virtue signalling, it’s about smart governance

Trafalgar House finds that AI is beginning to play an ‘important role’ in admin

Trafalgar House says prioritising clarity, simplicity and communication is key to building member trust

Portal allows members to complete the entire transfer process digitally

PLSA pension sharing on divorce guidance shows recommended fees for members rose this year

Trafalgar House index reveals insights into member communication preferences

Trafalgar House says most important factor for building trust is better communication

Survey finds public level of trust in pensions industry has risen by 18% since 2020