Industry urged to move faster on responsible use of AI as admin pressures intensify

Perceptions the technology is a ‘wild west tool’ are incorrect

Jonathan Stapleton
clock • 2 min read
Daniel Taylor: The barriers to adoption need to start coming down
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Daniel Taylor: The barriers to adoption need to start coming down

Schemes and trustees must act more decisively on artificial intelligence (AI) as workloads increase and experienced administrators continue to leave the industry, Trafalgar House says.

The third-party administrator's call comes as the firm shared the findings of an internal pilot which assessed whether AI could support the technical interpretation of scheme rules and the developm...

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