Lesley Carline says a lot has happened over the past 25 years in the industry but, despite the negatives, she remains positive about pensions
Nine trustees have now been given the stamp of approval by the Pensions Management Institute (PMI) under its professional trustee accreditation regime.
Business resilience is not just ensuring people can work from home, but that administration can continue without human help, says Kim Gubler.
Interest around DB consolidators is high but there remains regulatory uncertainty around their future. Lesley Carline looks at what the future might hold for this section of the market.
With schemes facing more administration tasks than ever, it is important the industry attracts new talent to help with potential capacity problems, says Kim Gubler.
KGC Associates' administration survey revealed the industry thinks administration is not taken seriously. Holly Roach looks at the survey findings.
Kim Gubler says it is time that schemes and administrators reassess SLAs and look at what real people need from their pension schemes and when
Lesley Carline explains why the PMI is setting up an industry-wide master trust group and how it will help provide a collective voice for those running and providing services to schemes
Access to automation could explain why there is still a large gap in fees for large and small schemes, according to KGC Associates' ninth administration survey. Victoria Ticha looks at the findings
Changing third-party administrators can cause all sorts of issues, including loss of data. Michael Klimes looks at examples of poor transitions and asks if it is a widespread problem
Experts have urged trustees to take common and conditional data more seriously ahead of the 2018 deadline for their inclusion in scheme returns.
The sharp increase in transfer requests since the freedoms could breach activity triggers and incur extra transactional fees for some schemes, writes Michael Klimes
Bad administration processes can lead to contributions being calculated inaccurately and put in the wrong funds. Michael Klimes explores the pitfalls and how to avoid them
The money smaller schemes pay in actuarial fees is going further on a like-for-like basis, research from KGC Associates finds.