Michelle Cracknell has won the Pensions Management Institute’s third student essay competition with an article on how data can be used to better segment and target member communications to improve engagement.
Independent trustee Michelle Cracknell was the winner of the PMI's third student essay competition. In her paper, she explains how data managed by schemes and providers to administer pensions could be used to better segment and target member communications...
The Pensions Advisory Service (TPAS) helped 187,000 people in 2017/18, a 9% fall on the previous year despite setting up special helplines for specific scheme members.
Tax relief on pension contributions is not an effective way of incentivising saving and the government may wish to consider fundamental reform, the Treasury Committee says.
The Pensions Ombudsman (TPO) will become the hub for all pensions dispute resolutions as it plans to subsume The Pensions Advisory Service's (TPAS) team.
Defined contribution (DC) occupational schemes will be forced to disclose to members costs and charges associated with investing their retirement pots, the government has announced.
The 2017 edition of The Future Book suggests many default funds are not diversified enough to protect savers against market downturns, James Phillips reports.
The Pensions Advisory Service (TPAS) has launched an online tool to give guidance to savers who are worried they are at threat from pension scams.
The industry needs to take a different approach to empower the public to manage their pensions says The Pensions Advisory Service (TPAS) chief executive.
Figures reveal a lack of belief in pensions which will be difficult to overcome.
The Pensions Regulator (TPR) has revamped its scorpion campaign to warn of the dangers of pension scams after people are still falling for them.
The Pensions Advisory Service (TPAS) has launched a campaign to highlight the dangers of pension scams.
Retirement guidance still not up to scratch
Henry Tapper says the new minister will know where the bodies are buried
The Pensions Advisory Service (TPAS) has warned the public's perception of pensions could be damaged by disappointment in the Budget flexibilities.
As the Citizens Advice Bureau and the Pensions Advisory Service hire people to deliver the guidance guarantee in April 2015, Michael Klimes investigates industry concerns over whether they will be up to the job.
Industry figures have questioned the calibre of recruits recruited by the Pensions Advisory Service (TPAS) and the Citizens Advice Bureau (CAB) to deliver the guidance guarantee.
Bad headlines about annuities in April 2015 could lead to a "tragedy" of people not buying them anymore according to Michelle Cracknell.
The Pensions Advisory Service (TPAS) is trialling a financial capability tool to help prepare for its future role as a provider of free guidance to savers.
The pensions industry should not "bank on education" to ensure people save sufficiently for their retirement, The Pensions Advisory Service (TPAS) warns.