Margaret Snowdon says while there has been progress on tackling scams, particularly on cold calling, trustees are not out of the woods yet
The Pensions Ombudsman (TPO) has said it expects 1,800 cases to be opened over the 2018/19 financial year, but it only has the resources to deal with 1,400.
The Pensions Ombudsman (TPO) has backed the Halcrow Pension Scheme (HPS) trustees after they reduced the level of indexation for transferred-in benefits when members were transferred to another scheme.
This week's top stories include The Pensions Ombudsman rejecting a complaint against Standard Life for refusing to provide a second transfer value quotation.
The Pensions Ombudsman (TPO) has ruled Enfield Council cannot withhold pension benefits for a man who embezzled nearly £500,000, due to the Local Government Pension Scheme (LGPS) rules.
Helen Morrissey looks at the Pensions Ombudsman's recent intervention in an appeal against one of its determinations.
Helen Morrissey asks what impact the ombudsman's decision to participate in more appeals against its decisions will have
The biggest stories on PP this week include an ombudsman ruling in favour of Standard Life and a PP survey revealing the industry does not think climate change is a financially material risk.
Pension scams have been around a long time but, since the new pensions flexibilities were introduced, they are becoming even more prevalent. Alice Honeywill and Elena O'Leary explain how to avoid scams.
The Pensions Ombudsman (PO) Service has confirmed it will participate in appeals against its own determinations as it seeks to take a more interventionist approach.
The Pensions Ombudsman (PO) has backed Royal London's decision to allow a scheme member to transfer £112,542 into another fund.
The Pensions Ombudsman Service has started publishing adjudicators' opinions and formal Ombudsman determinations in a bid to be more open, transparent and accountable to the public.
The Pensions Ombudsman Service has added an online application option to its complaints procedure.
The Pensions Ombudsman Service has launched two videos setting set out practical advice for members on making a formal complaint about their scheme.
PP looks at whether more could be done to prevent members from transferring out in the first instance?
The pensions ombudsman has dismissed a complaint from a scheme member who claimed that he was being illegally "harassed" by his pension scheme's administrator, Mercer.
The High Court is to rule on a suspected pension liberation case this month, which will give trustees and providers more clarity on their ability to block suspicious transfers.
The top 20 pensions news articles in 2015: BA ousts trustee chairman, salary sacrifice cuts and transitional rules for AA changes
What were the biggest news stories on Professional Pensions this year? Here's our top 20.
2015 was another busy year for pensions. Here's our run down of the key stories.
The Pensions Protection Fund Ombudsman (PPFO) has rejected a complaint held by trustees over the suitability of a PPF levy guarantor.
The Pensions Ombudsman has ordered Abbey Life to pay almost £10,000 to a member for failing to inform her that she had a guaranteed annuity rate (GAR).
The Pensions Ombudsman (PO) has ordered a company to pay £500 to a member of its pension scheme who suffered "considerable distress" because of missed contributions.
Helen Morrissey says a recent Ombudsman decision has big implications for trustees carrying out transfers.
Is one month the limit?