Patrick Heath-Lay

Patrick Heath-Lay says outcomes for savers could improve if regulators act together

Consultation responses suggest proposals risk creating ‘disjointed’ and ‘confusing’ experiences

Consultation will require DC schemes to publish ‘clear data’ on performance, costs and quality of service

But People’s Pension disappointed FCA did not recommend a ban on transfer incentives

Simple metrics more effective than factsheets at communicating value

People’s Pension finds 42% more lost from poorly informed decisions since previous year

CEO says bill marks a ‘once-in-a-generation’ moment for the industry and savers

Master trust says level of returns to members shows its ‘purpose-driven’ approach in action

Industry says IFS report offers ‘pragmatic’ roadmap to meet retirement adequacy challenges

Bill hailed by industry as a ‘once in a generation’ opportunity for workplace pensions