Flexible payments from pension rose to £5.7bn in 2016 as people increasingly sought to take advantage of the freedoms, according to HM Revenue and Customs' (HMRC) figures.
All other pension complaints up
With MP Richard Harrington replacing Baroness Ros Altmann in a more junior role, what should the under-secretary of state for pensions prioritise over the next year?
George Osborne has undermined the long-term sustainability of pensions through freedom and choice, according to the shadow secretary of state for work and pensions.
Consumers have been gradually shifting back to annuities for guaranteed income since the pension freedoms were introduced in April 2015, according to data.
The government has proposed simplifying guaranteed annuity rate (GAR) valuations and introducing a statutory requirement for trustees to give risk warnings to members wanting to take advantage of the April freedoms.
Almost one in eight calls to Fidelity's Retirement Service in October was from people enquiring about how to use their defined benefit (DB) pots following the April pension freedoms.
Pensions must be made simpler to appeal to ordinary savers, according to Lesley Williams, incoming chair of the Pensions and Lifetime Savings Association (PLSA).