The Professional Pensions Administration Survey 2020 reveals the rankings of the best third-party administrators and software providers for pension schemes.
The public trust score for the pensions industry is just 4.46 out of ten according to administration firm Trafalgar House’s trust and confidence index.
Pension administration firm Trafalgar House has been appointed by the Siemens Benefits Scheme and the Siemens Healthineers Benefits Scheme.
Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.