Give us credit: Why schemes need to make use of service credits in admin

clock • 4 min read

Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.

Another administration report tells you targets have been missed, member complaints have risen and your attempts to intervene, support and apply pressure have failed - what's your next move? You ca...

To continue reading this article...

Join Professional Pensions

  • Unlimited access to real-time news, analysis and opinion from the industry
  • Receive our in-depth monthly magazine in either print or digital format
  • Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space
  • Receive important and breaking news stories selected by the Editors in our daily newsletter
  • Hear from industry experts and other forward-thinking leaders
  • Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

The Pensions Dashboards Programme – Will it succeed?

The Pensions Dashboards Programme – Will it succeed?

PMI president says there are a number of hurdles to overcome ahead of launch

Robert Wakefield
clock 17 April 2024 • 5 min read
Schemes still far from ready for dashboards, LCP says

Schemes still far from ready for dashboards, LCP says

Firm’s survey found just 39% have a ‘project plan’ in place for dashboards

Holly Roach
clock 17 April 2024 • 2 min read
Dashboard Operators Coalition launches

Dashboard Operators Coalition launches

Just Group, L&G, Moneyhub and Standard Life are initial members of the group

Jasmine Urquhart
clock 25 March 2024 • 2 min read
Trustpilot