UK - Software provider Dustan Thomas has launched a package which, it claims, will allow pension providers to handle customer queries better.
Dunstan Thomas said Imago:CRM – which can be bolted on to existing networks – will enable providers, third-party administrators and intermediaries to review policies before they go live and check the progress of existing policies at either the review or complaint stage.
The Pensions Regulator (TPR) and Financial Conduct Authority (FCA) have launched a refreshed ScamSmart campaign to warn savers about unsolicited pension communications.
Ann Harris OBE and Mike Dailly have been appointed non-executive directors at the upcoming single financial guidance body (SFGB).
Pension schemes are "placing too much focus" on a narrow section of the private debt market where competition is driving down "compelling opportunities", according to Willis Towers Watson.
Barnett Waddingham's head of business development Adrian Cooper has left the consultancy to join TPT Retirement Solutions in a newly-created role.