Image:
PPF chief customer officer Sara Protheroe
The Pension Protection Fund (PPF) is in a unique position in that it is an organisation that does not want more customers. Designed to be a last-resort fund for pension scheme members whose employers have gone bust, it would prefer, ultimately, if those members got their benefits without any disruption.
But, when those members are transferred to the PPF upon insolvency, it is more important than ever that they get excellent service and all the information they need to make them feel comfortable in...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here
