Providers axe complex language from pensions communications

Thousands of pensions documents have been adapted and simplified for consumers after a two-year industry initiative, according to the Association of British Insurers (ABI).
Firms across the sector have been trimming down their pensions communications, using simpler language, softening worrying language, and engaging with consumers earlier. One firm was said to have reviewed...
More on Admin / Technology
Mercer urges government and HMRC to clarify GMP equalisation guidance
The government must work with HM Revenue and Customs (HMRC) and the wider industry to clarify GMP equalisation uncertainties, Mercer says.
LGPS funds see increase in claims over historic transfers
Around two-thirds (77%) of Local Government Pension Scheme (LGPS) funds have received a claim relating to historic transfers over the past 12 months, according to Eversheds.
DWP urged to give pension funds a stronger steer on dashboard data
Schemes need more certainty over the data they will have to provide for dashboards, as the minister is expected to take a heavier stance in 2021, experts say.
Pension scheme cyber risk - the key challenges and who is responsible
The Institute and Faculty of Actuaries' Patrick Kelliher and Vanessa Jaeger look at the key cyber risks faced by pension schemes, who is responsible for managing these risks, and how these risks may be managed.
Partner Insight: What is the cost of getting future-fit when it comes to pension technology?
The UK pensions sector is in dire need of a technology revolution – and there are plenty of forces at play to push and pull the industry into the 21st century.