Ombudsman: Standard Life did not mislead customer over pot value

James Phillips
clock • 1 min read

The Pension Ombudsman (PO) has cleared Standard Life of misleading a customer about the value of his retirement pot, after he accidentally exceeded his lifetime allowance.

The complainant, known only as Mr E, had a number of pension pots, including a defined contribution (DC) plan with the insurance provider, as well as two separate self-invested personal pensions (S...

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James Phillips
Author spotlight

James Phillips

Professional Pensions journalist from 2016-2022

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