Ombudsman enquiries up 22% in 2016/17 as transfer complaints double
The number of enquiries handled by the Pensions Ombudsman's (PO) increased by more than a fifth to over 6,000 during the past financial year, according to its annual report.
The document reveals that complaints about transfers increased from 6% in 2015/16 to 11%, while complaints about overpayment of benefits have increased to 4% from an unspecified amount in 2015/16. However,...
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