Ombudsman caseload increase spells 'potential trouble'

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An increased volume of Pensions Ombudsman cases received last year spells "potential trouble" for the time taken to deal with cases in the future, Eversheds warns.

Senior associate Claire Carroll explained that the Ombudsman’s 2009/2010 report revealed more cases are coming in than are being decided – and if this continues then the time taken to handle cases ...

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