Ombudsman decision serves as 'trustee complacency' warning

Jenna Towler
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The Pensions Ombudsman has ruled trustees of the Michelin Pensions Trust twice made improper decisions regarding who received a member's death benefit lump sum.

Unusually, in Mrs S Earle v Michelin Pensions Trust the ombudsman remitted a decision to distribute a death benefit lump sum back to the trustees for a second time. Earle had already successfull...

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