Punter Southall Administration Limited (PSAL) has appointed Sarah Newell as its operations manager.
Newell, who joined the firm on 27 February and is based in its London office, moves from Atkins where she was pensions manager and scheme secretary of the Atkins Pension Plan.
Newell said she wanted to ensure clients have a positive experience.
"I am delighted to be joining PSAL and to be working alongside colleagues who share my own sense of commitment to meeting our promises, and to ensuring that each and every contact with our administration teams creates a positive and productive experience," she said.
"From a client perspective, I have witnessed first-hand the benefits of moving to a high-quality service provider like PSAL and I am looking forward to being able to support a similar journey for prospects who elect to work with PSAL into the future."
PSAL managing director David Watkins welcomed Newell's previous experience.
"Sarah is a welcome addition to our team and demonstrates our continued commitment to delivering the highest levels of service to our clients," he said. "Our clients want to work with specialist pensions professions with genuine experience and capability, and an ability to understand the unique needs of their members.
"Sarah will play a key role in our commitment to maintaining our quality focus as we grow our business. Sarah's trustee secretariat and governance experience will be key to ensuring we continue to develop our service, during 2017 and beyond."
Newell had been with Atkins for 24 years, starting in the firm as a pensions administrator in 1993. After that, she was a senior administrator and supervisor between 1997 and 2001, deputy pensions manager from 2001 to 2006, and in her most recent roles from 2007.
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