ABI publishes guide to help firms support vulnerable customers

Michael Klimes
clock • 3 min read

The Association of British Insurers (ABI) has published guidance to help firms spot and support vulnerable people in the long-term savings market.

The trade body said the introduction of pension freedoms in 2015 has created new challenges for customers who are more vulnerable like older people and those with low literary skills.  The guida...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Industry

SPP presses government to ensure LGPS is fit for the future

SPP presses government to ensure LGPS is fit for the future

SPP says government must minimise risk of unintended consequences

Martin Richmond
clock 02 January 2026 • 2 min read
News Digest: Netherlands overhauls its €1.8tn pension system

News Digest: Netherlands overhauls its €1.8tn pension system

PP brings together all the latest news on pensions from across the national and financial media

Professional Pensions
clock 02 January 2026 • 1 min read
Merry Christmas from Professional Pensions

Merry Christmas from Professional Pensions

Back on 2 January 2026

Professional Pensions
clock 24 December 2025 • 1 min read
Trustpilot