Thousands of pensions documents have been adapted and simplified for consumers after a two-year industry initiative, according to the Association of British Insurers (ABI).
Firms across the sector have been trimming down their pensions communications, using simpler language, softening worrying language, and engaging with consumers earlier. One firm was said to have reviewed...
The Pensions Administration Standards Association (PASA) has published guidance on the pensions dashboard for UK schemes, trustees and providers detailing how to get ready for the project.
Administration should be focused on what the member would ideally want, thereby delivering a better services, says John Simmonds.
HSBC will increase its assets under management on Moody’s Analytics’ defined benefit (DB) software platform, expanding its use from six to 15 countries.
Hurdles remain before dashboard implementation, writes Holly Roach.
The technological developments arising out of the pandemic will change the pensions industry forever, says Darren Philp.