Ombudsman investigations surge 26%; Transfer complaints rise

Victoria Tichá
clock • 2 min read

The number of investigations by The Pensions Ombudsman (TPO) have increased by over a quarter driven partly by a sharp rise in the number of transfer complaints received during the past financial year.

TPO's annual report reveals the ombudsman accepted 1,676 complaints for investigation last year; 265 more than in 2016/17 - but noted that some of these complaints could be grouped together because...

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