Ombudsman to appoint COO and NEDs after government review

James Phillips
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Ombudsman to appoint COO and NEDs after government review

The Pensions Ombudsman (TPO) must make significant changes to its leadership structure in order to provide "additional insight… and more challenge on organisational strategy", a governmental evaluation has concluded.

The tailored review of the service, conducted for the Department for Work and Pensions (DWP), has recommended that TPO installs a chief operating officer (COO) as well as two non-executive directors, one...

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