• Home
  • Admin/Tech
  • Benefits
  • Buzz
  • DB
  • DC
  • Diversity
  • Investment
  • Law & regulation
  • Risk reduction
  • Events
  • Whitepapers
  • Spotlights
  • Digital Edition
  • PPTV
  • Newsletters
  • Sign in
  •  
      • Newsletters
      • Account details
      • Contact support
      • Sign out
     
    •  

      You are currently accessing ProfessionalPensions via your Enterprise account.

      If you already have an account please use the link below to sign in.

      If you have any problems with your access or would like to request an individual access account please contact our customer service team.

      Phone: +44 (0) 1858 438800

      Email: [email protected]

      • Sign in
  • Follow us
    • Twitter
    • LinkedIn
    • Newsletters
    • YouTube
  • Register
  • Subscribe
  • Events
    • Upcoming events
      event logo
      Admin & Data Forum 2021

      This concise half-day event will explore a variety of different issues affecting scheme managers, through a combination of informative presentations and interactive panel debates, including GMP equalisation, the pensions dashboard, the accuracy and quality of members data and the latest trends in scheme administration.

      • Date: 04 Mar 2021
      event logo
      Defined Benefit Consolidation Conference

      Professional Pensions is hosting this concise digital event on the 25th March to provide a crucial update on where the current regulation stands on DB Consolidators, assess the different models available, what the expected funding levels are and the governance requirements. This event will be a combination of short presentations followed by live Q&A’s with our expert speakers allowing plenty of time to answer your questions.

      • Date: 25 Mar 2021
      • Digital Conference
      event logo
      Sustainable Investment Festival 2021

      The Sustainable Investment Festival will run online from 22-25 June and will include thought-provoking presentations from renowned keynote speakers, innovative breakout events and sessions specifically tailored to meet the information needs of fund selectors, financial advisers, pension consultants, trustees and scheme managers.

      • Date: 22 Jun 2021
      • Online, Online
      event logo
      UK Pensions Awards 2021

      The UK Pensions Awards – now in their 24th year – remain the industry's most prestigious accolades. They shine the light on excellence and recognise the advisers, providers and investment managers that offer the highest level of innovation, performance and service to occupational pension schemes and their members, and have done the most to improve this over the past year.

      • Date: 14 Sep 2021
      • London
      View all events
      Follow our Professional Pension Events

      Sign up to receive email alerts about our events

      Sign up

  • Whitepapers
    • How DC schemes can gain exposure to different asset classes in a low-return environment

      So far, DC plans have largely been focused on the onset of auto-enrolment and changes to the regulatory framework - be it the ‘charge cap,' ‘pension freedoms' or consultations around ‘value for money', says Annabel Tonry, Executive Director at J.P. Morgan Asset Management (JPMAM).

      Download
      Pension freedoms three years on

      In 2015 George Osborne, then the UK Chancellor of the Exchequer, decided that those age over 55 could take much more of their pension in cash. This has since opened up a range of possibilities for DC scheme members in the world of pensions.

      Download
      Find whitepapers
      Search by title or subject area
      View all whitepapers
  • Spotlights
  • Digital Edition
Professional Pensions
Professional Pensions
Sponsored by T. Rowe Price
  • Home
  • Admin/Tech
  • Benefits
  • Buzz
  • DB
  • DC
  • Diversity
  • Investment
  • Law & regulation
  • Risk reduction
 
    • Newsletters
    • Account details
    • Contact support
    • Sign out
 
  •  

    You are currently accessing ProfessionalPensions via your Enterprise account.

    If you already have an account please use the link below to sign in.

    If you have any problems with your access or would like to request an individual access account please contact our customer service team.

    Phone: +44 (0) 1858 438800

    Email: [email protected]

    • Sign in
  • Admin / Technology

Revealed: The top third-party administrators and software providers

Revealed: The top third-party administrators and software providers
  • Jonathan Stapleton
  • Jonathan Stapleton
  • @jonstapleton
  • 02 July 2020
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
0 Comments

The Professional Pensions Administration Survey 2020 reveals the rankings of the best third-party administrators and software providers for pension schemes.

This year's survey gathered data from respondents in both the public and private sectors, and across a range of different scheme types.

The majority of respondents (80%) were responsible for defined benefit (DB) schemes, with the next greatest proportion (8%) managing defined contribution (DC) schemes. Other scheme types, such as hybrid schemes and group personal pension schemes, make up the remainder of those represented in the survey.

As part of the survey, participants were invited to rate the third-party administrators (TPAs) they had experience of working with.

We calculated a weighted satisfaction score based on how respondents had ranked the importance of a range of different factors - such as data accuracy, flexibility, customer service and technology.

The top five TPAs according to our ranking of 14 different firms were:

 

We also ranked the top software providers, again using weighted scores. The top three out of our ranking of six separate firms were:

 

To find out more about PP's Administration Survey 2020 or to buy a full copy of the research, contact Liam Barrett on 020 7484 9977; Hannah Heath on 020 7484 9865; or Will Bolton on 020 7484 9796.

 

PP Administration Survey Methodology

This report details the findings from the 2020 Professional Pensions Administration Study, designed to track industry attitudes towards both in-house and outsourced pension scheme administration.

The study was conducted by Incisive Research on behalf of Professional Pensions. The overall aim of this research was to measure the different experiences of schemes using in-house and outsourced administration functions.

Some 383 pension professionals in the UK responded to an online survey, which ran earlier this year.

Overall, 56% described their occupation as a trustee and 22% were pension scheme administrators or managers. The remainder of respondents' occupations included CEOs, financial directors and HR directors and managers.

  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
  • Topics
  • Admin / Technology
  • Trafalgar House
  • UPM
  • Compendia
  • Barnett Waddingham
  • XPS Pensions Group
  • Premier Pensions Management
  • premier pensions
  • RPMI
  • Profund

More on Admin / Technology

PASA also published an expected timeline for providers to comply with all dashboard requirements
PASA launches key pensions dashboard guidance; warns schemes must start work now

The Pensions Administration Standards Association (PASA) has published guidance on the pensions dashboard for UK schemes, trustees and providers detailing how to get ready for the project.

  • Admin / Technology
  • 02 March 2021
Simmonds: One of the great failures of the pension admin industry in the UK is its inability to articulate its value.
Value for money in pensions admin: Learning from the world's top schemes

Administration should be focused on what the member would ideally want, thereby delivering a better services, says John Simmonds.

  • Admin / Technology
  • 25 February 2021
HSBC will increase its assets under management on Moody’s Analytics’ DB software platform, expanding its use from six to 15 countries.
HSBC increases AUM on DB pensions risk platform

HSBC will increase its assets under management on Moody’s Analytics’ defined benefit (DB) software platform, expanding its use from six to 15 countries.

  • Admin / Technology
  • 19 February 2021
There is industry hope for serious dashboard momentum this year
2021: The year of dashboard progress?

Hurdles remain before dashboard implementation, writes Holly Roach.

  • Admin / Technology
  • 18 February 2021
Philp: Invest in technology and innovative ways of engaging to deliver real value
Covid has forced us to a crossroads for tech

The technological developments arising out of the pandemic will change the pensions industry forever, says Darren Philp.

  • Admin / Technology
  • 17 February 2021
blog comments powered by Disqus
Back to Top

Most read

Spring Budget 2021: Lifetime allowance freeze, flat rate of tax relief and AE review among expectations
Spring Budget 2021: Lifetime allowance freeze, flat rate of tax relief and AE review among expectations
Chancellor Sunak 'likely' to freeze lifetime allowance
Chancellor Sunak 'likely' to freeze lifetime allowance
DB funding - February 2021: Gilts-plus deficit eliminated, says PwC
DB funding - February 2021: Gilts-plus deficit eliminated, says PwC
Spring Budget 2021: Lifetime allowance frozen until 2026
Spring Budget 2021: Lifetime allowance frozen until 2026
Rothesay agrees £120m buy-in with Reach
Rothesay agrees £120m buy-in with Reach
Trustpilot

 

  • Contact Us
  • Marketing solutions
  • About Incisive Media
  • Terms and conditions
  • Policies
  • Careers
  • Twitter
  • LinkedIn
  • Newsletters
  • YouTube

© Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR, registered in England and Wales with company registration numbers 09177174 & 09178013

Digital publisher of the year
Digital publisher of the year 2010, 2013, 2016 & 2017
Loading