The reconciliation and rectification sub-committee of the Guaranteed Minimum Pension Equalisation Working Group (GMPEWG) has published guidance on communicating with members.
The industry-wide group - which is chaired by the Pensions Administration Standards Association - has produced the Guide to GMP Communications - Early Planning Stage to support schemes in explaining any changes to members.
The GMPEWG said the introduction of the guidance is also intended to drive consistency in communication across the industry.
Sub-group chairwoman Louise Harris said: "Communicating GMP equalisation is a complex subject - something that members aren't expecting but need to know about, and something as an industry we should help them to understand.
"This will be particularly important in instances where individuals might have had multiple employers in their working life, and so might potentially be receiving communications on the same issue from several different sources."
Within the guidance is a written Q&A schemes can use for members, together with a checklist function.
"Having completed this we're now already moving onto the next piece covering the implementation stage," Harris said.
"We have a short survey that schemes can fill in to help us scope this next vital piece of guidance and we would be very grateful if as many as possible would undertake. Pulling together shared learnings and experience helps us create the most effective guidance possible for the industry."
The cross-industry working group formed five sub-committees last year to draft guidance and drive progress covering methodology, impacted transactions, data, tax, and reconciliation and rectification.
This is the working group's third guidance release, after its paper on rectifying the effects of equalisation in March, one week before Covid-19 lockdown.
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