Image:
Anthony Arter is the pensions ombudsman
The Pensions Ombudsman (TPO) has highlighted a “need to do more with less” as it expects an increase in demand for its services while facing a “challenging financial situation”.
In its 2021-2024 corporate plan, published yesterday (23 August), the independent adjudication service set out a desire to improve the customer journey, particularly focusing on times, but while al...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here
