engagement
Introducing the Maslow-style hierarchy of data-enabled communication
Karen Quinn and Rhys Williams explain how data can be used to improve pension scheme engagement.
PMI Student Essay Competition: Using scheme data to improve engagement
Independent trustee Michelle Cracknell was the winner of the PMI's third student essay competition. In her paper, she explains how data managed by schemes and providers to administer pensions could be used to better segment and target member communications...
Data quality and trustee training not priorities for industry
Industry experts do not agree member engagement and data quality are priorities, according to research by networking site Mallowstreet.
Global DC attitudes to inertia versus member engagement differ widely, finds Thinking Ahead
Defined contribution (DC) schemes’ visions are generally aligned, but there are mixed views on the power of the default versus member engagement, according to the Thinking Ahead Institute.
No consensus on the best political party for pensions
This week's Pensions Buzz respondents were split over which political party would be best for pensions.
Industry in agreement on banning contingent charging
The majority of this week's Pensions Buzz respondents agreed with the Financial Conduct Authority's (FCA) proposal to ban contingent charging on defined benefit (DB) transfer advice.
Majority of businesses not reviewing pension policies, despite rise in ageing workforce
Just one in three UK businesses have reviewed their pension strategy in the last two years, according to research by Capita Employee Solutions.
Connecting Gen Z with the world of pensions
Shayla Reid asks how the pensions industry can engage Gen Z with long-term savings.
NEST move on tobacco shows way forward for member engagement
While there has been a surge in the number of people investing for retirement, Jonathan Stapleton says too few are engaged with their investments and explains why this must change.
The issue with renewables is supply, not lack of demand
Dan Mikulskis says for pension schemes to engage with their members, they need to have the ability to invest in assets like renewable energy or social housing
PensionBee leads industry with launch of simpler annual statements
PensionBee has become the first UK pension provider to adopt simpler annual statements to improve its pension reporting to members and encourage engagement.
Changing a nation's savings habits
Tim Phillips of Smart Pension describes the challenges facing the industry to get people engaged with their pensions and make the most of their savings at retirement.
Charge cap should not be amended for illiquid assets
The default charge cap for defined contribution (DC) investment strategies should not be amended to make it easier to access illiquid assets, a majority of last week's 91 respondents said.
How NEST is engaging its members
PP editor Jonathan Stapleton speaks to NEST director of customer engagement Mark Rowlands about how his scheme is engaging members.
Breakfast Briefing: Engaging DC members
Professional Pensions is holding a breakfast briefing on engaging defined contribution (DC) members on 7 February.
NEST: The end of AE staging heralds a new focus on outcomes
NEST's director of business development Helen Dowsey speaks to James Phillips about communications, sidecar savings, and retirement products.
Industry split on views to launch the dashboard on voluntary basis
This week's 103 Pensions Buzz respondents were equally split on whether the Department for Work and Pensions (DWP) is right to launch the dashboard on a voluntary participation basis, as was announced on Monday.
Industry welcomes dashboard feasibility report but strong governance 'essential'
The industry has welcomed the Department for Work and Pensions' (DWP) feasibility report into the pensions dashboard as a move towards improving member outcomes.
DC survey: Members want 'personal' and 'positive' communication
Some 70% of defined contribution (DC) members want to know their scheme is personalised and tailored to their needs, an Invesco language study reveals.
Early insurer engagement and the de-risking endgame
Amrit McLean of Aviva considers an alternative approach to liability management exercises
ESG could be 'hidden superpower' for member engagement
Environmental, social and governance (ESG) issues could be the key to greater engagement with members if the power of investments is communicated well, says Emma Douglas.
Pension Awareness Day: Six tips for member engagement
Experts have called for trustees to improve pension communications using psychological and administrative techniques ahead of the fourth annual Pensions Awareness Day.
Love your pension and avoid working like a dog in later life, ABI tells millennials
The Association of British Insurers (ABI) has launched a campaign targeted at younger workers to "love your pension" and appreciate the value of auto-enrolment (AE).
Seven ways to assess engagement among workplace pension members
For those that don't know, this week is Pension Awareness Week. But, while we are all working hard to improve engagement among members, what are the key metrics of success? Here are seven measures to consider…
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