MEMBER ENGAGEMENT

Research from IFM Investors suggests public backing for infrastructure investment

Pilot designed to assess whether education provided by employers boosts engagement

Research finds majority of savers prioritised checking social media or fitness apps over their pensions

PP survey finds no clear consensus over whether campaigns increase saver interaction

Poor communications can lead to complaints, member confusion and delayed transactions

Master trust says move builds on its personalised video strategy

Insurtech firm to continue supporting public sector scheme’s member comms

WTW survey finds 76% of respondents expect ‘moderate’ increase in engagement following dashboard launch

Providers urged to focus on operational readiness ahead of dashboard deadline

Toolkit features materials such as video, posters and social media posts