Independent trustee Michelle Cracknell was the winner of the PMI's third student essay competition. In her paper, she explains how data managed by schemes and providers to administer pensions could be used to better segment and target member communications...
Quietroom's Simon Grover gives five communication tips on what pension schemes can do to reassure their members about the effects of the coronavirus pandemic.
A review of how the general levy is calculated must be undertaken by the Department for Work and Pensions, 70% of this week’s 90 Pensions Buzz respondents said.
Banafsheh Ghafoori has been appointed to the newly created role of senior communication consultant at employee engagement firm Like Minds.
More members are transferring out of defined benefit (DB) pension schemes when informed of the option, which suggests trustees must think carefully about member communication, according to research.
Siemens UK has appointed Lemonade Reward to provide pension communication consultancy services.
Punter Southall (PS) Aspire has bought a significant stake in branding and communications agency Future Kings to bring a new skillset to the pensions market.
The lifetime ISA (LISA) offers the industry an opportunity to develop a savings culture among young workers such as graduates according to Hymans Robertson's Rob Harper.
Auto-enrolment has been a success so far but faces major challenges over the coming months. Helen Morrissey talks to pensions minister Baroness Ros Altmann on how to keep the project on track.
Administrators should speak the language of their customers to improve member outcomes says MyCSP.
Measuring value for money is difficult because it is completely subjective but there is a way forward, finds Stephanie Baxter