Employer ordered to repay contributions it deducted alongside a £1,000 settlement fee
The ombudsman did not uphold complaint and said no further action is required
Firm ordered to refund Nest scheme contributions it had deducted
63% of customers reported dissatisfaction with the speed their complaint was dealt with
Ombudsman has joined with MoneyHelper and TPR to launch a factsheet
Government proceeds with plans to enhance ability to tackle scams in suspect situations
Trial anticipates bringing more compensation to members not directly engaged in complaints
Pensions ombudsman expects continued growth in demand to collide with case backlog
The Department for Work and Pensions (DWP) has confirmed that it will increase the general levy pension rates from April 2021 in line with its preferred option.
The Department for Work and Pensions (DWP) has opened applications at The Pensions Ombudsman (TPO) to replace the outgoing Anthony Arter.