Pension complaints to FCA drop 9%

James Phillips
clock • 2 min read

Complaints made to the Financial Conduct Authority (FCA) about decumulation, life and pensions have continued to fall.

According to data, complaints made about the industry - including occupational and personal pensions - in the first half of 2016 totalled 56,629, with around £34.6m of redress being paid. This i...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

James Phillips
Author spotlight

James Phillips

Professional Pensions journalist from 2016-2022

More on Law and Regulation

Is 3i v Decesare a further move away from Courage?

Is 3i v Decesare a further move away from Courage?

Kate Payne and Archana Gupta say a more robust approach may now be more defensible

Kate Payne and Archana Gupta
clock 09 April 2026 • 5 min read
PMI: Why a new pension system needs a new regulatory approach

PMI: Why a new pension system needs a new regulatory approach

Helen Forrest Hall says the future lies in regulating people rather than process

Helen Forrest Hall
clock 31 March 2026 • 4 min read
SPP: Covenant assessment under the new funding regime

SPP: Covenant assessment under the new funding regime

Guy Jackson says advisers and employers are now operating under a more structured framework

Guy Jackson
clock 24 March 2026 • 3 min read
Trustpilot