Industry Voice: Tech innovations for pensions needn't come from inside industry

clock • 1 min read

Interactive digital dashboards, cloud-based platforms, artificial intelligence and machine learning – all of these have a place in the exciting future of the pensions sector.

Yet these innovations don't have to come from inside the pensions industry, though.

Sam Barton, Chief Technology Officer at Smart, explains: "There are, strangely, a lot of synergies between the world of eBay and the world of auto enrolment. You've got a huge quantity of people following some very specific tasks. You've got to take money from them, you've got to complete a set of transactions, validate money received and allocate that to a product."

Barton cites the UK's experience with Open Banking as also holding lessons for the pension sector. New technology has allowed savers to access their savings, move money and monitor their spending far more quickly by sharing user data securely in real time. High Street banks have responded with their own apps and improvements to systems.

There is tangible evidence that a similar revolution might be about to happen in the retirement industry. What could be the driving forces behind such a revolution?

Professional Pensions has teamed up with Smart Pensions to analyse the pensions ‘technology trap' and how technological innovation could revolutionise the pensions industry. Click here to access your exclusive guide.

More on Industry

Transfer value index down 6% this year

Transfer value index down 6% this year

XPS index records ‘modest increase’ last month, with values 3% down last quarter

Jasmine Urquhart
clock 20 October 2025 • 1 min read
Buzz: Will the 'Sterling 20' initiative help schemes invest more in UK assets?

Buzz: Will the 'Sterling 20' initiative help schemes invest more in UK assets?

‘Sterling 20’ initiative, focus on cost over member outcomes and external advice

Professional Pensions
clock 20 October 2025 • 1 min read
UK's biggest pension funds join forces with government to launch Sterling 20 initiative

UK's biggest pension funds join forces with government to launch Sterling 20 initiative

Chancellor joins 20 pension providers and insurers to help drive growth across the UK

Holly Roach
clock 20 October 2025 • 5 min read
Trustpilot