The Pensions Ombudsman
DWP proposes hiked general levy over three years; DB costs to more than double
The Department for Work and Pensions (DWP) has launched a consultation on the future of the general levy, seeking to close a potential £230m funding gap if rates remain unchanged.
Caroline Rookes confirmed as permanent TPO chairwoman
The government has confirmed the current interim chairwoman of The Pensions Ombudsman (TPO), Caroline Rookes, will continue the role in a permanent capacity.
'Dishonest' Norton Motorcycles ex-owner told to return £14m to pension funds
The Pensions Ombudsman (TPO) has ordered a former owner of Norton Motorcycles to pay back £14m of pension fund monies that he had invested in the struggling sponsor.
Government withdraws 10% general levy increase
The Department for Work and Pensions (DWP) has cancelled a planned rise to the general levy amid the ongoing Covid-19 outbreak.
How to respond to pensions activism
Members are increasingly seeking external adjudication on schemes’ approach to ESG issues. Stephen Richards outlines the steps trustees can take to prepare for this activism.
Ombudsman rejects complaints against British Steel trustees
The Pensions Ombudsman (TPO) has rejected a number of complaints from members of the embattled and collapsed British Steel Pension Scheme (BSPS).
Ombudsman appoints Caroline Rookes as interim chair
Caroline Rookes has been appointed interim chairwoman of The Pensions Ombudsman (TPO), as the organisation seeks to boost its governance.
Ombudsman to appoint COO and NEDs after government review
The Pensions Ombudsman (TPO) must make significant changes to its leadership structure in order to provide "additional insight… and more challenge on organisational strategy", a governmental evaluation has concluded.
Ombudsman receives 2,566 early resolution cases as it seeks quicker results
The Pensions Ombudsman (TPO) took on 2,566 early resolution cases in 2018/19 after onboarding a team from The Pensions Advisory Service (TPAS), according to its annual report and accounts.
Anthony Arter: Quicker dispute resolutions are in everyone's interests
The Pensions Ombudsman is in the middle of an ongoing programme of change, speeding up dispute processes and seeking informal resolutions. James Phillips asks what to expect next.
Five stories you may have missed this week
This week's top stories included exclusive coverage of The Pensions Regulator's plans to require schemes to use professional trustees.
DWP consults on broadening TPO powers
The Department for Work and Pensions (DWP) is considering whether to broaden The Pensions Ombudsman's (TPO's) jurisdiction and give the body additional powers for dispute resolution.
Anthony Arter reappointed as ombudsman until 2021
Anthony Arter will continue as head of The Pensions Ombudsman (TPO) until 31 July 2021, the Department for Work and Pensions (DWP) has announced.
Ombudsman finds Royal London misread own death benefit discretion rules
The Pensions Ombudsman (TPO) has determined against Royal London in a case where death benefits were paid out to a member's ex-girlfriend.
Ombudsman won't have resource to deal with estimated 400 cases in 2018/19
The Pensions Ombudsman (TPO) has said it expects 1,800 cases to be opened over the 2018/19 financial year, but it only has the resources to deal with 1,400.
Five stories you may have missed this week
This week's top stories included a landmark ruling by The Pensions Ombudsman that a local policy authority scheme should pay benefits in full to a scam victim after it failed to provide adequate anti-scam literature to the member.
Johnston re-appointed as deputy pensions ombudsman
Karen Johnston has been re-appointed as deputy pensions ombudsman for another two years, the Department for Work and Pensions (DWP) has announced.
High Court rules no limitation period on recovering pension overpayments
The High Court has ruled that there is no statutory limitation period in which to recover pension overpayments under a defined benefit (DB) scheme, as long as this is by adjusting future payments.
Insolvency Service puts six pension firms into provisional liquidation
The Insolvency Service has placed six firms overseeing 15 occupational pension schemes into provisional liquidation after an investigation.
Pensions Ombudsman gets new headquarters
As of next month, The Pensions Ombudsman (TPO) will be moving to new government offices in the heart of London's Canary Wharf.
