Anthony Arter

TPO orders Integral Law to pay for serious distress and inconvenience

Teachers’ Pensions must award £500 to complainant for distress and inconvenience

63% of customers reported dissatisfaction with the speed their complaint was dealt with

This is an 8% increase on the year prior despite an 11.7% rise in demand for services

CWS partner Dominic Harris expected to take over from Anthony Arter

Stuart Garner has been sentenced to eight months imprisonment

Dedicated unit formed in response to rising trustee dishonesty

Government proceeds with plans to enhance ability to tackle scams in suspect situations

Trial anticipates bringing more compensation to members not directly engaged in complaints

Pensions ombudsman expects continued growth in demand to collide with case backlog