Our monthly round-up of the most important articles PP has published over the last month
Ombudsman has joined with MoneyHelper and TPR to launch a factsheet
Government proceeds with plans to enhance ability to tackle scams in suspect situations
Trial anticipates bringing more compensation to members not directly engaged in complaints
Pensions ombudsman expects continued growth in demand to collide with case backlog
Ombudsman Antony Arter says the last year was successful despite the challenges of Covid-19
As he prepares to step down, the ombudsman reflects on his career and hopes for dispute resolution
The Department for Work and Pensions (DWP) has opened applications at The Pensions Ombudsman (TPO) to replace the outgoing Anthony Arter.
The Department for Work and Pensions (DWP) has launched a consultation on the future of the general levy, seeking to close a potential £230m funding gap if rates remain unchanged.
Almost all (95%) investigations presented to The Pensions Ombudsman (TPO) were completed without needing a determination, following changes to simplify the complaints process.